Terms of service

OVERVIEW Welcome to Finestre Toscane! The terms "we", "us" and "our" refer to Finestre Toscane di Alessandro Bozzini. Finestre Toscane operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Finestre Toscane is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS We make every effort to display as accurately as possible the colors and images of our products. However, colors or product appearance may differ due to your device settings. We do not warrant that the quality of any products purchased will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Finestre Toscane reserves the right to accept or decline your order for any reason. Your purchases are subject to return or exchange in accordance with our Refund Policy. If you are located in the European Union, you also have the statutory right of withdrawal within 14 days of delivery, as described in our Refund Policy. This right does not apply to custom-commissioned or personalized artworks.

SECTION 4 - PRICES AND BILLING Prices for our products are subject to change without notice. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or customs charges. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates. Once we transfer products to the carrier, title and risk of loss passes to you. For customers located in the European Union, this does not affect your statutory rights under applicable EU consumer protection law.

SECTION 6 - INTELLECTUAL PROPERTY All content, including images, graphics, and text, is owned by Finestre Toscane and protected by copyright laws. You must not reproduce or distribute any material without our prior written consent.

SECTION 7 TO 11 - TOOLS, LINKS AND FEEDBACK We are not responsible for third-party tools or websites. Any feedback you provide grants us a perpetual, worldwide license to use such content for any purpose.

SECTION 12 - ERRORS AND OMISSIONS We reserve the right to correct any typographical errors or inaccuracies and to cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES You are prohibited from using the site for any unlawful purpose, to infringe upon our intellectual property, or to transmit viruses or malicious code.

SECTION 14 - AGENTS No software or service (Agent) may access our Services without identifying itself and operating in accordance with our strict requirements.

SECTION 15 - TERMINATION We may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

SECTION 16 & 17 - DISCLAIMERS AND LIMITATION OF LIABILITY The services and products are provided 'as is'. In no case shall Finestre Toscane or our partners be liable for any injury, loss, or any direct/indirect damages arising from your use of the services. Nothing in these Terms limits any rights you may have under applicable mandatory consumer protection laws.

SECTION 22 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Italy. Any disputes shall be subject to the exclusive jurisdiction of the Courts of Siena (SI), Italy.

SECTION 25 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@finestretoscane.com. Our contact information is posted below:

Trading Name: Finestre Toscane di Alessandro Bozzini Email: info@finestretoscane.com Business Address: Via Voltaia nel Corso 13, Montepulciano (SI), 53045, Italy Business Phone Number: +39 0578 758470 VAT Number (P.IVA): 01616680524 Tax Code (C.F.): BZZLSN80C13C662O REA Number: SI - 222867